Terms and Conditions

Effective Date: 16 Jun 2025

1. Introduction

Welcome to Servoo. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Eligibility

You must be at least 18 years old to use our website or place orders. By using our site, you represent that you are legally eligible to form binding contracts under applicable law.

3. Orders and Payments

• All orders are subject to acceptance and availability.
• Prices are listed in AED (United Arab Emirates Dirham) unless otherwise stated.
• We reserve the right to cancel any order due to errors, suspicious activity, or unavailable stock.
• Full payment must be received before dispatch unless prior credit terms have been agreed.

4. Shipping and Delivery

• Delivery times provided are estimates and not guaranteed.
• We are not responsible for delays due to courier or customs issues.
• Customers must ensure correct delivery address is provided at the time of order.

5. Returns and Refunds

Return requests must comply with our Return Policy. Refunds, where applicable, will be processed within 7–14 business days after returned items are received and inspected.

6. Intellectual Property

All content, logos, images, and materials on this website are the property of Servoo. Unauthorized use or reproduction without permission is prohibited.

7. Privacy Policy

By using our services, you also agree to our Privacy Policy regarding the collection and use of personal information.

8. Limitation of Liability

• Servoo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Our maximum liability shall be limited to the amount paid by you for the product or service.

9. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

• Phone: +971-52-4600529
• Email: info@servoo.ae
• Office: OFFICE #18-19, Mezzanine Floor, 6th Street, M21, Abu Dhabi, UAE